Question 1

Which devices does OneXVPN support?

Accepted Answer

OneXVPN ships first-party apps for macOS (Apple Silicon and Intel), Windows 10/11, and Android 8.0+. On iPhone and iPad, install OrbitX from the App Store and import your OneXVPN subscription from the dashboard.

Question 2

How fast is OneXVPN for 4K streaming and gaming?

Accepted Answer

OneXVPN targets sub-second 4K start times and single-digit added latency on most routes. Streams load instantly, video calls stay clear, and games avoid rubber-banding.

Question 3

Does OneXVPN unblock Netflix, YouTube, TikTok, and ChatGPT?

Accepted Answer

Yes. Routes are tuned for the streaming and AI services people actually use — Netflix, YouTube, TikTok, Spotify, ChatGPT, Claude, Gemini, and more. For TikTok use a Japan node; for ChatGPT a US or Japan node works best.

Question 4

Is the data unlimited? Any speed limit?

Accepted Answer

Unlimited data and no throttling — no GB cap, use it freely for streaming, binge-watching and downloads. The only ask: avoid sustained abuse like idle-downloading Steam games, which we limit purely to keep the shared lines stable for everyone.

Question 5

How many devices can I use with one account?

Accepted Answer

Each personal subscription supports up to 3 devices simultaneously, so a single account covers your phone, laptop, and tablet at the same time.

Question 6

How much does OneXVPN cost?

Accepted Answer

Plans are simple and currently all at promo pricing: ¥9/month billed quarterly (3 months), or ¥108/year (about ¥9/month). No promo code needed — it's already discounted.

Question 7

What is OneXVPN's refund policy?

Accepted Answer

After you place an order, if our support team has followed up and we still can't get you connected, we'll refund you (prorated for remaining days). Refunds return within 3 days — often within hours. Prices are in CNY.

Question 8

How do I install OneXVPN on iPhone / iPad?

Accepted Answer

Install OrbitX from the App Store, sign in at onexvpn.com, and tap “Open in OrbitX” on the dashboard — the subscription loads automatically. If it's unavailable in your region, we provide a shared Apple ID in the dashboard (log out right after downloading).

一键连接，
网络从此随心流畅。

28 个国家与地区，120+ 节点

你天天打开的那些 App，就是更快了点。

先注册一个账号。

下载对应的客户端。

把订阅链接复制到客户端。

客服都是真人，会陪你搞定。

一杯咖啡的钱，用不上随时退。

想知道的，这里都有

三步即可畅快上网。

一键连接，网络从此随心流畅。